Custom Services

For enterprises considering strategic sourcing, partnering with Pivotal iQ can help to ensure full value realisation.

Consulting services can be provided across the full sourcing lifecycle and for all ITO and BPO domains



Sourcing Strategy Development

  • Organizational or contract level strategy
  • Outsourcing viability
  • Outsourcing value assessment and effectiveness
  • Maximize value across the whole organization

Sourcing Implementation

  • RFI / RFP development
  • Vendor selection
  • Contract negotiation Support
  • Contract renewal and Exit Management Support
  • Implementation Planning Support
  • Change Management Support

Sourcing Management

  • Post Contract Support
  • Contract reviews
  • Relationship health-checks
  • Value assessment
  • Price checks
  • Retained organization review
  • Target Operating Model design

Training Services

  • Senior Management Coaching
  • Executive Masterclasses

Our team led by Andrew Burgess has decades of experience working on major sourcing projects.

Andrew Burgess, Lead Consulting Director

Andrew has been the lead architect within several major change projects, including strategic development, IT transformation and outsourcing, in a wide range of industries across four continents. He has developed and implemented sourcing strategies for global organisations, running sourcing programs and helping re-organise IT departments to maximise their value from sourcing. He is widely considered to be a leading expert in the growing Legal Transformation and Outsourcing market and has recently written ‘The Rise of Legal Services Outsourcing’ in collaboration with the London School of Economics (LSE). Andrew is a council member of the Global Sourcing Association (formerly the NOA).

Contact: Andrew.Burgess@Pivotal.IQ

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